Bath Depot recently did a project for a client involving a walk-in shower installation in Willoughby, OH. The owner of the home, Faith came to Bath Depot-Cleveland after having a couple of not so pleasurable experiences from a couple other companies prior. This bathroom wet space transformation was moreso a project that would help most in the future.This walk-in shower installation in Willoughby, OH will calm all safety and mobility concerns and would surely be more prevalent in the years to come, Faith wanted to move forward with a project now so that she wouldn’t find herself in a bind later. However, it’s awfully hard to hop online and search for companies that pride themselves on such factors like customer service, professionalism, honesty, and integrity. Typically, these aren’t words that you can simply throw into Google hoping it will help you narrow your search and navigate the unpleasantries often associated with obtaining a quote or estimate. Afterall, the visits from other companies Faith had received prior to Bath Depot, never reached the estimate phase. However, things would surely change for the better with Bath Depot’s Project Manager! As Faith recalls, “she knew right away that things were different after the greeting at the front door”. According to Faith, “bathroom talk” didn’t even begin for about 20 minutes! In addition to being extremely informative, knowledgeable, and exuding over the top communication, Faith particularly cherished the personable experience. She felt as though it was truly all her own; there were no gimmicks, no high pressure pushes, and no robotic speeches. In the days and weeks that followed, what stuck out for Faith most of all, was that this customer service was backed by every person she came into contact with throughout the entire company. The installers, warehouse personnel, office assistants, and customer service agents, were all on the same page. The attention to delivering an exceptional home improvement experience was everyone’s top priority!
Walk-In Shower Installation In Willoughby, OH Project Description:
- Texture/Pattern: ACRYLIC SURFACE, SMOOTH
- Wall Marbling/Color: WHITE
- Shower Base: STANDARD 30X60, WHITE
- Prairie Shelving System: LEFT MIDDLE + BOTTOM
- Shower Door: FRAMED, CLEAR GLASS w/ CHROME TRIM
- Plumbing Fixtures: JACUZZI VAZIA HEAD + HANDHELD (Polished Chromel)
- Accessories: WALL-MOUNT SOAP DISH + (1) 16” GRAB BAR (Polished Chrome)
Highlights and Benefits from the Project:
- Complete Down-to-the-Studs Demo of Existing Wet Space
- Enhanced Convenience + Safety Feature Upgrades
- Easy to Clean Surfaces + Fixtures
- Complete Life of the Home, Transferable Warranty
“I absolutely loved my experience with Bath Depot! Everyone I worked with went above and beyond; the communication and customer service displayed was exceptional. It’s a blessing these days to find a company like Bath Depot. Terrific company with terrific people!”
Bath Depot of Cleveland has been serving homeowners for 20+ years. Our partnership with one of the nation’s largest home improvement networks provides us with significant buying power, allowing us to pass along tremendous savings to our customers without sacrificing quality.
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